Your information is completely secure at 7ezb

1 Introduction & Scope

7ezb (hereinafter referred to as "we", "our", or "the platform") provides a safe and reliable online betting and casino service for users in Bangladesh. This Privacy Policy explains what information we collect from you when you use our website 7ezb.lat and related services, how we use it, where we store it, and how we keep it secure.

This policy applies to all activities on the platform, including visiting the 7ezb website, creating an account, making financial transactions, gameplay, and contacting customer support. By using our services, you are considered to have accepted the terms of this Privacy Policy.

2 Information Collection

7ezb collects various types of information to improve the quality of your service and ensure safe operations. The details of the information collected are outlined below:

2.1 Personal Identification Information

During account registration, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Valid mobile number
• Email address
• National ID card or passport number (when identity verification is required)

2.2 Financial Information

To process transactions, we collect payment-related information such as bKash, Nagad, or Rocket account numbers and bank account details. However, no full card numbers or PINs are stored directly on our servers.

2.3 Technical Information

When you use our platform, certain technical information is collected automatically:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Date and time of platform access
• Pages visited and session duration
• Referral source (which website you arrived from)

2.4 Gaming Activity Information

To improve your gaming experience and ensure responsible gaming, we store your betting history, win/loss records, preferred game categories, and session duration.

3 Purpose of Data Use

7ezb uses the information collected only for legitimate and necessary purposes. No information is used unnecessarily or without authorization. The main purposes for which we use your information are:

• Account Management: To create, manage, and secure your account.
• Identity Verification: To confirm your identity for fraud prevention and financial protection.
• Transaction Processing: To process deposit and withdrawal requests quickly and securely.
• Customer Support: To enable our 24/7 support team to resolve your issues and answer your questions.
• Responsible Gaming: To identify risks of excessive gaming and provide assistance when needed.
• Platform Improvement: To analyze user experience and improve the quality of our services.
• Legal Compliance: To meet applicable legal obligations.
• Security: To prevent unauthorized access, fraud, and cyber threats.

4 Data Storage & Security

7ezb uses industry-leading technology to protect your information. The key components of our security system are described below:

4.1 Encryption & Technical Protection

• All data transfers are secured through SSL/TLS encryption.
• Stored sensitive data is protected with AES-256 encryption.
• Passwords are never stored in plain text — only in secure hashed form.
• Two-Factor Authentication is available.

4.2 Access Control

Access to your information is strictly controlled. Only authorized staff who need that information to carry out their duties can view it. All access is logged and regularly audited.

4.3 Retention Period

We retain information for as long as your account is active. After an account is closed, some information may be kept for a defined period to meet legal obligations and resolve disputes. Once no longer needed, data is securely deleted.

5 Sharing Information with Third Parties

7ezb does not sell, rent, or share your personal information without authorization. However, information may be shared with third parties in the limited circumstances listed below:

5.1 Service Providers

Trusted third-party services are used for payment processing (bKash, Nagad, Rocket, and bank transfers), cybersecurity, and technical infrastructure management. These parties receive only the information necessary for their specific tasks and are contractually bound to comply with our privacy standards.

5.2 Legal Obligations

Information may be disclosed in accordance with applicable law when required by a court order, government directive, or legal investigation. In such cases, we provide only the information that is legally required.

5.3 Fraud Prevention

As part of our anti-money laundering (AML) and fraud prevention measures, necessary information may be shared with relevant authorities.

6 Cookies & Tracking

The 7ezb website uses cookies and similar tracking technologies. These help improve your user experience and analyze platform performance.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, manage security tokens, and remember language preferences. Disabling these cookies will prevent the site from working properly.

6.2 Analytical Cookies

Analytical cookies are used to understand how users interact with our site. This information is used to improve the quality of our services. All data is analyzed in aggregated and anonymized form.

6.3 Cookie Controls

Cookies can be disabled or deleted through your browser settings. Please note that disabling certain cookies may cause some features of 7ezb to not work properly.

7 Your Rights

While using the 7ezb platform, you have the following rights regarding your personal information:

• Right to Access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your information be deleted, subject to any applicable legal obligations.
• Right to Restrict Processing: In specific cases, you can request that the processing of your information be temporarily limited.
• Right to Data Portability: You have the right to receive information about yourself in a structured, commonly used format.
• Right to Object: You have the right to object to the processing of your information for specific purposes.

To exercise any of these rights, please contact our support team. We will respond to your request within a reasonable time.

8 Account Deletion

If you wish to permanently close your account at 7ezb, please submit a request via live chat or email. Before the account is closed, any pending bets or transactions must be completed and any available balance must be withdrawn.

Even after account deletion, records of financial transactions, identity verification information, and other necessary data will be retained for a defined period in accordance with legal obligations. This retention is necessary for fraud prevention and dispute resolution.

9 Protection of Minors

7ezb's services are intended for users aged 21 and above only. We do not knowingly collect personal information from minors. Age verification measures are in place during the registration process.

If it comes to our attention that we hold information belonging to a minor, we will immediately close that account and delete all collected information. If a parent or guardian suspects that their child's information is held by us, please notify our support team immediately.

10 Policy Changes

7ezb may review and update this Privacy Policy from time to time. The policy may be revised due to changes in services, the introduction of new technology, or legal requirements.

For significant changes, we will notify you via your registered email address or through a notice when you log in to the platform. Continued use of the service after any changes will be considered acceptance of the updated policy.

The date of any policy change will always be noted at the top of this page under the "Last Updated" section. We recommend that you review this policy regularly.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or your information, please contact us: