7ezb Terms &
Conditions

1 General Introduction & Acceptance

These Terms and Conditions ("Terms") form a legally binding agreement between the 7ezb platform ("Platform", "Site", "we", "us") and all its users ("you", "user"). By accessing the 7ezb website or using any of its services, you are considered to have read, understood, and fully accepted these Terms.

7ezb is an online betting and casino platform operated for Bengali-speaking users in Bangladesh. The platform provides a secure and reliable service using SSL encryption and fair play principles.

2 Eligibility & Age Requirement

To create an account and use services on the 7ezb platform, the following conditions must be met:

• You must be at least 21 years old. Use of the platform by minors is strictly prohibited.
• You must use the platform voluntarily and for personal entertainment purposes only.
• You must act on your own behalf — managing an account on behalf of another person is not permitted.
• You must not be a member of any individual or organisation listed on the platform.

7ezb may request documents for age verification or identity confirmation at any time. Failure to provide the required information may result in the account being temporarily suspended or permanently closed.

3 Account Registration & Security

3.1 Creating an Account

To create a personal account on 7ezb, you must provide accurate and complete information. Each person may hold only one account. Creating multiple accounts may result in all accounts being closed and balances being forfeited.

3.2 Login Credential Security

It is your responsibility to keep your account password and login details completely confidential. If someone else accesses your account or any unauthorised activity occurs, you must notify 7ezb support immediately. 7ezb is not liable for any loss resulting from negligence in protecting your account.

3.3 Updating Your Information

If any details provided at registration change, the user must update them on the platform immediately. 7ezb will not be responsible for transaction delays caused by outdated or incorrect information.

4 Deposits, Withdrawals & Payment Policy

4.1 Deposit Terms

The following conditions apply when depositing funds on 7ezb:

• Minimum deposit amount: ৳200 (applicable for all methods).
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer (e.g. Dutch-Bangla Bank, Islami Bank, BRAC Bank).
• You may only use a payment method registered in your own name.
• Deposits from third-party accounts are strictly prohibited.

4.2 Withdrawal Terms

Please keep the following in mind when making withdrawals:

• Minimum withdrawal amount: ৳800.
• Withdrawal processing generally takes 10 to 45 minutes.
• Account verification must be completed before withdrawals can be made.
• Withdrawal requests may be declined if bonus wagering requirements have not been met.
• Withdrawals must be made using the same method as the original deposit, wherever possible.

5 Bonuses & Promotional Offers

5.1 Welcome Bonus

7ezb offers new users a 100% bonus on their first deposit, up to ৳5,000. The following conditions must be met to receive this bonus:

• A 10x wagering requirement applies to the bonus amount — on the bonus only, not on the deposit amount.
• For example: depositing ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000. The wagering requirement is met by placing ৳1,000 × 10 = ৳10,000 in bets.
• Another example: depositing ৳12,000 earns a maximum bonus of ৳5,000, giving a total balance of ৳17,000.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement has been met.

5.2 General Bonus Terms

• Each bonus offer has its own validity period and conditions, which are detailed on the offer page.
• If bonus abuse or fraud is suspected, 7ezb reserves the right to cancel any bonus and forfeit related winnings.
• Claiming bonuses on multiple accounts from the same IP address or device is strictly prohibited.
• 7ezb reserves the right to modify, suspend, or cancel any promotional offer at any time.

6 VIP Programme & Cashback

The 7ezb VIP programme has three tiers. By playing regularly, users can advance to higher tiers and enjoy special benefits:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.5%.
• Gold: Weekly cashback of up to 0.8% and priority support.

The conditions for advancing to and maintaining a VIP tier are set by 7ezb and may change at any time. Cashback benefits may not be directly withdrawable and may be subject to additional conditions.

7 Prohibited Activities & Fraud Prevention

The following activities are strictly prohibited on the 7ezb platform:

• Creating an account using false or incorrect information.
• Operating multiple accounts or using a third party's account.
• Using any method to abuse bonus or promotional benefits ("bonus hunting").
• Placing bets using automated bots, scripts, or software.
• Using the platform for money laundering or illegal financial transactions.
• Colluding with other users or participating in match fixing.
• Attempting unauthorised access to the platform's systems or software.

If any of the above activities are detected, 7ezb reserves the right to permanently close the account, forfeit the balance, and take legal action if necessary.

8 Betting Rules & Gaming Terms

8.1 Placing Bets

Once a bet is confirmed on 7ezb, it cannot be changed or cancelled. Please verify all details before placing a bet. If a bet is incorrectly accepted due to a technical error, 7ezb reserves the right to void it.

8.2 Result Settlement

All bet results are settled based on data from the relevant game provider or sports data source. In the event of any dispute over a result, 7ezb's decision will be final.

8.3 System Errors

If a technical issue or loss of connectivity affects the outcome of a bet or game, 7ezb will review the result and take appropriate action. In such cases, 7ezb's decision will be final.

9 Responsible Gaming & Self-Exclusion

7ezb places the highest importance on responsible gaming. We believe gaming is a form of entertainment, not a way to solve financial problems.

• Users may request deposit limits, betting limits, or self-exclusion on their accounts.
• If a self-exclusion request is made, access to the account will be blocked for a specified period.
• If you feel you may have a problem with gaming, please visit our Responsible Gaming page immediately.
• Please do not allow anyone under the age of 21 to participate in gaming.

To learn more about responsible gaming, visit our Responsible Gaming page.

10 Privacy & Data Protection

7ezb takes the security of your personal information very seriously. The platform uses SSL encryption to keep all your transactions and personal data secure. To learn how your personal information is collected, stored, and used, please read our Privacy Policy.

7ezb never sells your information to third parties. However, information may be shared with authorities when required by law or for the purpose of fraud detection.

11 Limitation of Liability & Disclaimer of Warranties

7ezb is not liable for the following:

• Any bet or transaction that is delayed or fails due to internet connectivity issues.
• Transaction problems caused by the failure of a third-party payment provider.
• Financial loss resulting from the user's own negligence or error.
• Service disruption caused by force majeure events such as natural disasters or cyberattacks.

The 7ezb platform is provided "as is". No guarantee is made regarding any specific outcome. Participation in gaming is entirely at your own risk.

12 Account Closure & Termination

12.1 Closure by the User

Any user may close their account at any time by contacting the support team. Before closing an account, any pending bets should be settled and any verified balance should be withdrawn.

12.2 Closure by 7ezb

7ezb may temporarily suspend or permanently close an account for any of the following reasons:

• Any breach of these Terms.
• Suspected fraudulent or deceptive activity.
• Suspected breach of anti-money laundering policy.
• At the user's request (including self-exclusion).

If an account is closed, any pending bonuses will be forfeited. However, the verified real-money balance will be returned, unless there is a legal obligation preventing this.

13 Customer Support & Dispute Resolution

Our support team is always available to assist you with any matter related to 7ezb:

• Live Chat: 24 hours a day, 7 days a week.
• Email: [email protected]
• Support is available in both Bengali and English.

For any complaint or dispute, please contact the support team first. We will make every effort to resolve the issue within a reasonable time. If a matter cannot be resolved, it may be escalated to 7ezb's management.

14 Changes to Terms & Miscellaneous

7ezb reserves the right to modify these Terms at any time. Users will be notified of significant changes as far as reasonably possible. Continuing to use the platform after any change means the new Terms have been accepted.

If any part of these Terms is found to be legally unenforceable, the remaining parts will remain fully in effect. Where these Terms are available in both English and Bengali, the Bengali version will prevail in the event of any conflict between the two.